Talk to a Human, Not a Bot
Every question at Calderaine is answered by a person who works inside the building. Whether you are booking a room, planning an event or just want to know the table minimums, the front desk is your first call and your last stop.
Phone
Front desk, reservations and the floor — all one number, answered 24/7.
+61 (780) 249-6667
For written requests, quotes and room holds. Replied within two hours during the day.
calderaine@gmail.com
Address
The brick-and-mortar address. Everything here is face-to-face.
7626 144 Ave NWNewtown, AB T5C 2R7
Desk Hours
The phone is always on. The desk is always staffed.
24/7 front desk
Restaurant 07–23 · Spa 09–21 · Hall 08–22
Tell us what you need
Rooms, events, tables, dinner or a tour — one form reaches the right human. Fields marked required must be filled; the confirmation appears below the button instead of an alert. On success, we will redirect you to a thank-you page.
Directions
We are at the corner of 144 Avenue NW and 77 Street NW in Newtown, Alberta. Free parking in the 400-stall surface lot. Twelve EV chargers near the main entrance.
Open in Google MapsPublic transit
Bus route 117 stops at 144 Ave & 77 St, two minutes on foot. During Oilers and Elks home games, additional evening service runs to the venue.
Parking for hotel guests
Registered guests receive a parking permit at check-in. The lot is open 24/7 and monitored by security.
Everything you need before you arrive
Calderaine is a 100% offline, in-person venue. Bring your ID, bring your appetite, and remember that every activity happens face-to-face.
Age & ID
Guests must be 18+ to enter the gaming floor with valid government photo ID. Hotel, restaurant and spa welcome all ages. Full age policy.
Hours
Front desk & casino floor: 24/7. Restaurant 07:00–23:00. Spa 09:00–21:00. Conference hall 08:00–22:00. Check-in 15:00, checkout 11:00.
Parking
400 free stalls for guests and visitors, with 12 EV chargers. Permit issued at check-in; visitors register at the front desk.
Prefer to talk?
The phone is answered by a human in the building at any hour. Calls are not outsourced to a call centre.
One address. One call.
One human answer.
If you are nearby, stop in. If you are not, the desk is still the fastest way to know the house — no chatbot, no ticket queue, just a real person at 7626 144 Ave NW.
Remember: This is a 100% OFFLINE, IN-PERSON experience. You must physically visit our Calderaine venue to participate. All activities take place face-to-face at our brick-and-mortar location.